Privacy Policy

Information you give us:

• Name, phone number, and email address
• Service address or the location where you want your vehicle detailed
• Vehicle details, such as make, model, size, and condition
• Photos of your vehicle that you send us
• Messages, quote requests, and appointment notes
• Payment information, which is handled by our payment processor (we do not store full card numbers)

Information collected automatically: When you visit our website, our website platform and analytics tools may collect basic technical data such as your browser type, device, pages visited, and approximate location. This is collected through cookies and similar technologies.

Photos we take: We may photograph your vehicle before and after service to document its condition and the work performed.

• Provide quotes, schedule appointments, and perform services
• Send appointment confirmations, reminders, and follow-ups
• Process payments and keep business records
• Ask for reviews and feedback about your service
• Answer questions and provide customer support
• Improve our services and website
• Share before-and-after photos of vehicles in our marketing, without your name, license plate, or other identifying details unless you give permission

If you give us your phone number, we may text you about your appointment and send a request to review our service after it is complete. Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share your phone number with third parties for their marketing.

We do not sell your personal information. We share it only with:

• Service providers that help us run the business, including our website host (Base44), our online booking and scheduling system (DetailConnect), payment processors, and text messaging tools. They may use your information only to provide services to us.
• Legal requirements: when required by law, or to protect our rights, property, or safety.
• Business transfers: if the business is sold, merged, or reorganized.

We keep your information as long as needed to provide services, maintain customer records, and meet tax and legal requirements. You can ask us to delete your information at any time (see Section 7).

We take reasonable steps to protect your information. No website or electronic storage is completely secure, so we cannot guarantee absolute security.

• Texts: reply STOP to any message to stop receiving texts.
• Access, correction, or deletion: contact us to see, update, or delete the information we have about you.
• Cookies: you can block or delete cookies in your browser settings. Some site features may not work correctly without them.

Our website links to other sites, such as Instagram, Facebook, TikTok, and our booking system. Those sites have their own privacy policies, and we are not responsible for their practices.

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Reserve Detailing LLC

• Phone: 762-234-5175
• Email: trey@reservedetailingllc.com
• Website: reservedetailingllc.com